Frequently Asked Questions

Have a question before you order? Here’s what to know about printing, artwork, design help and pickup at Made2Print.

Ordering & Custom Requests

How do I place an order?

Choose your product and available options, then complete checkout. If you need a custom size, a product that isn’t listed, or help choosing your options, request a quote before ordering.

Can you print something I don’t see on the website?

Contact us with the item, size, quantity, artwork and needed-by date. We’ll confirm availability and pricing for your project.

Can I order custom apparel?

We offer custom DTF apparel requests for T-shirts, jerseys, crewnecks, hoodies and hats. Tell us your garment sizes, colors, quantities and print placement. Availability and pricing are confirmed by quote.

Artwork & Design

How do I send my artwork?

Email your files to made2printbk@gmail.com and include your order number. For a quote, you can also share a Canva, Google Drive or Dropbox link through our quote form. Make sure the link allows us to view the artwork.

What makes a file print-ready?

Artwork should be clear and sized for your finished print. High-quality PDF or vector files are preferred where applicable; raster artwork should generally be 300 DPI at the final print size. Check the product listing for specific requirements. DTF artwork needs a transparent background, and double-sided cards and flyers need front and back artwork. Contact us for the correct template, bleed and safe area before preparing a file.

Do you offer design help?

Yes! Design services are separate from printing. General design services start at $40; business card and flyer design starts at $50 per design. More detailed projects are quoted based on complexity. Check your product listing for its starting fee and contact us for a quote before design work begins.

Is design included in the listed price?

Listed printing prices cover supplied print-ready artwork unless the product description says otherwise. There is no design fee for print-ready files. Design and any agreed artwork-preparation fees are confirmed separately and are not automatically added at checkout.

Will you correct spelling or change my file?

Check spelling, contact details, dimensions and image quality before submitting. Artwork changes require an agreed design or file-preparation service. Final print quality depends on your file; reprints are not included for submitted artwork errors or low resolution.

Turnaround & Deadlines

How long will my order take?

Our standard estimate is 3–5 business days for print-ready orders and 5–8 business days for orders requiring design. Timing varies by product, quantity, artwork readiness and production availability. Check the product listing and contact us to confirm your pickup date before ordering.

Can you accommodate a rush order?

Send us your project details and deadline before ordering. We’ll confirm whether we can meet your date and whether any additional charges apply. Submitting a quote request does not reserve a production date.

Pickup

Where do I pick up my order?

Pickup is at 208 Decatur Street, Brooklyn, NY. Wait for confirmation that your order is ready before coming to collect it.

Do you ship orders?

We currently offer Brooklyn pickup only. Shipping is not available at this time.

Still Have a Question?

Email made2printbk@gmail.com or request a quote—we’re happy to help bring your ideas to print.